Frequently asked questions

Answers to your life insurance questions, including how to claim on a policy and information on buying the cover you need.

All the answers you need on Priority Life Cover, affordable cover with no medicals from SA’s #1 direct life insurer*

Read our comprehensive FAQs for answers to all your questions on 1Life Funeral Cover.

With 1Life Pulse you can earn up to R500 000 additional life cover when you make better lifestyle choices.

Read on for the most commonly asked questions about dread disease cover, also known as critical illness cover.

If you have questions on our innovative female dread disease policy then you have to the right place. Find out more.

Waiting periods and HIV tests? If you have a question about disability insurance we have answered it!

Find out more about how you can protect your monthly income against temporary disability.

We answer questions about the COVID-19 virus and your 1Life policy as well as questions around the virus itself.