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Life insurance FAQs

Answers to your life insurance questions, including how to claim on a policy and information on buying the cover you need.

Funeral cover FAQs

Read our comprehensive FAQs for answers to all your questions on 1Life Funeral Cover.

Dread disease cover FAQs

Read on for the most commonly asked questions about dread disease cover, also known as critical illness cover.

Female dread disease FAQs

If you have questions on our innovative female dread disease policy then you have to the right place. Find out more.

Disability insurance FAQs

Waiting periods and HIV tests? If you have a question about disability insurance we have answered it!

Expense protector FAQs

Find out more about how you can protect your monthly income against temporary disability.


Find a lab or pharmacy

In order to buy cover with us you might be asked to do an HIV test. Simply visit a Clicks or Dis-Chem pharmacy nearest to you to complete your test. Use our online tool to find the branch closest to you or call us on 0860 10 53 40.


Use the online 1Life glossary to find definitions for the terms used in our policy book and on this website. If you cannot find the term you are looking for or if you have any questions about our products or your policy call us on 0860 10 53 40 or we will call you.

Policy books

For terms and conditions for your 1Life life cover and funeral cover policies, including dread disease cover and disability insurance, please download our online policy books.

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