1Life

1Life has been in operation since 2006 and forms part of a broader group of companies under the TIH (Telesure Investing Holdings) umbrella, the first of which was launched back in 1985.

1Life has evolved over the years from being a direct life insurer to a true multi-distribution insurer in 2012, that caters for all classes of financial advisers.

1Life Plan, 1Life’s financial needs analysis takes the clients life stage, affordability and lapse model into account when making recommendations. This helps reduce risk to the broker and client knowing what might be best at the given moment in time.

At 1Life we believe in creating digital solutions that enable our financial adviser partners to conclude business with clients safely, securely and remotely. These digital solutions stretch across our sales, underwriting and claim environments. When you register as a financial adviser partner with 1Life, you will automatically receive the benefit of the digital solution most suited to your brokerage.

The 1Life underwriting engine is designed in such a way that it will underwrite the client at point of sale with unique circumstances, provided the client provides us with accurate information. There is no need for full medicals any more. In fact, it’s possible on life, dread disease and disability cover to fully underwrite with no medicals, only limited medical questions and an HIV test (simplified through either a saliva test at the nearest Clicks store, or a visit by a nurse) is needed. The result is straight-through processing and an underwriting process that accepts high numbers of policies on both limited and comprehensive underwriting within 35 minutes.

Our job as insurers and financial advisers is to make the journey easier for the client and in the case of funeral and life claims, it means making it easier for their beneficiaries and delivering on our promises to them. Through robotic process automation (RPA), we have enabled a simpler and faster turnaround within our claims process. What makes our claims process unique?

• The contract and rules are built into the system, enabling consistency and speed.
• The system gathers information from other websites, such as the Department of Home Affairs, where it picks up the notice of death.
• Limited documentation is needed in order to process a claim and, in most cases, to enable 1Life to finalise payment.

We have a full range of risk products including but not limited to Life cover, Disability cover, Dread disease cover, Income protectors, Funeral cover and an All Woman product focusing on female related cancers and complications.

Our Investment products are available on the Wealthport LISP and offers a unique combination of unit trusts, ETF’s, structured and guaranteed products, direct offshore investing and retirement products – all on one LISP platform.