This page has all you need to know about the claims submission process for 1Life Insurance policyholders and their beneficiaries. And we are here to help you every step of the way! When you make a claim on a 1Life Insurance policy you will be assigned a dedicated claims consultant who will guide you through the process and resolve any queries or concerns you might have.
Your step-by-step guide to claiming on a 1Life Insurance policy, including required documents, claims timelines and top tips for hassle-free claims.
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You can submit your claim via email or you can chat directly to one of our claims consultants.
Use the below email addresses to notify us via email of your claim. To speed up the process please include your policy and ID number. A claims consultant will respond to your request by email or call you within 24 business hours.
Call us on the number below to start your claims process. Please remember to have your policy and ID number on hand. A claims consultant will explain the claims process to you and answer any questions you might have.
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