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Contact 1Life

Contact details

Client services
Claims
WhatsApp
Report fraud
Fax number
Policyholder USSD
Client services
General enquiries
Report fraud
Postal address
PO Box 11250
Johannesburg
2000
Physical address
Auto and General Park
1 Telesure Lane
Riverglen
Dainfern
2191

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Operating hours

Sales
Monday - Thursday
08:00 - 20:00
Friday
08:00 - 17:00
Saturday
09:00 - 13:00
Claims
Monday - Friday
08:00 - 17:00
Client Services
Monday - Friday
08:00 - 18:00
Saturday
09:00 - 13:00

We are closed on Sunday and public holidays

Compliments and complaints

Compliments: [email protected]

Complaints [email protected]

If you need to lodge a complaint, please see the complaints procedure.

Financial Advisory and Intermediary Services Ombudsman
Telephone: 012 470 9080

Ombudsman For Long-Term Insurance
Telephone: 021 657 5000 or 0860 103 236

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