1Life - Contact us

Contact details

Sales	0860 10 53 40
Client services	0860 10 51 94
Claims	0860 10 51 96
Report fraud	0861 11 56 53
Fax number	0860 10 51 97
Policyholder USSD	120101#
Client services	clientservices@1life.co.za
General enquiries	info@1life.co.za
Claims	claims@1life.co.za
Legal compliance	compliance@1life.co.za
Report fraud	ethics@telesure.co.za
Postal address	PO Box 11250 Johannesburg 2000
Physical address	Auto and General Park 1 Telesure Lane Riverglen Dainfern 2191

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Operating hours

We are closed on Sunday and public holidays

Compliments and complaints

Compliments	compliments@1life.co.za
Complaints	complaints@1life.co.za

If you need to lodge a complaint, please see the complaints procedure.

Financial Advisory and Intermediary Services Ombudsman
Telephone: 012 470 9080

Ombudsman For Long-Term Insurance
Telephone: 021 657 5000 or 0860 103 236

Contact 1Life