Show your funeral policy some love in the month of love!

Show your policy and your family some love and complete these five policy updates this Valentine's month. To complete your updates you'll need your policy documents. If you don't have these on hand, you can view them online on 1Life’s online policyholder services portal. You can also download your policy schedule from our WhatsApp service centre.

1. Check that all your loved ones are covered on your funeral policy

What greater act of love for a family member than a respectable funeral. Check that all your loved ones are covered on your policy, including your children, and make sure their details such as full names, ID numbers and contact details are correctly reflected on your policy documents.

Need to add a family member to your policy, or update a member's details? Log a call back request with 1Life Insurance or speak to your financial adviser who can assist!

2. Only the best funeral is good enough

Have you seen the price increases over the last 12 months?! Funerals haven't escaped inflation increases either. Even a modest, respectable funeral can cost more than R20 000. Check today that the sum assured for you and any additional members covered is sufficient.

All members over the age of 13 qualify for up to R50 000 cover. Children covered on your policy who are under the age of 6 qualify for a maximum of R20 000 cover, so if your child is older and you feel a higher sum assured is needed, you can apply for an increase in the cover amount.

You can speak to your financial adviser or request a call back to find out how to increase the sum assured for the members covered on your policy.

3. Tell your loved ones about your funeral policy's benefits

Did you know that if the main member passes, his/her funeral policy remains valid for two years, and then a senior member such as a spouse can take over the policy using 1Life Insurance's premium waiver?

Your funeral policy benefits also include a headstone benefit for members older than 14 years, and a grocery benefit for the main member.

Check what benefits your funeral policy offers and share these with your loved ones so that they can make good use of them when the time comes.

4. Make sure your loved ones know how to claim on your funeral policy

Death is a time for mourning, not worrying about whether or not there is funeral cover in place, how much it is and how to claim. As uncomfortable as it may be now, let your family know what funeral cover you have, who your insurer is, and how your beneficiary can start a claim when you pass. This will give them peace of mind when you are no longer with them.

You can read about 1Life Insurance's claims process on this website page.

5. Share the love your insurer has for you

Yes, it is true, 1Life Insurance has a whole lot of love for you and your loved ones! We're not just here to pay your valid funeral claim quickly - although we love doing this too -  We can change your life in other ways as well!

Why not take advantage of these fantastic benefits you and your family can enjoy now:

• Boost your financial knowledge with a free financial education course from Truth About Money, a 1Life Insurance initiative, and get a head start on the road to financial freedom!
• And, why not make use of 1Life Insurance's financial calculators to work out how you can grow your generational wealth, save for education and vacation, and even become a millionaire!
• Ensure that your assets are distributed to your loved ones according to your wishes and sign up for the Truth About Money’s Wills & Estate benefit. Our experts will draw up a free will for you and your spouse.
• Finally, if you've got a few legal issues or are too deep in debt, use Truth About Money's legal assistance benefit and debt management services for 1Life Insurance policyholders and ease your legal and financial concerns!

Ready to share the love

Make sure your funeral cover policy looks after your family just as you intended. Regular policy updates ensure valid claims are paid quickly and easily. Now go share the love!

FAQs

How much does a funeral cost in South Africa?

Funeral costs in South Africa can vary significantly depending on the type of service, location, catering, transport and burial or cremation arrangements. While a basic funeral may cost around R20,000, more comprehensive funerals can cost considerably more. Reviewing your funeral cover regularly helps ensure the sum assured remains sufficient to meet rising funeral costs.

How do I add a family member to my 1Life funeral policy?

You can add a family member to your 1Life funeral policy online via the policyholder services portal, by calling 1Life customer service, or through your financial adviser. To ensure a smooth update, have the following information ready before you initiate the change:

• The new member's full name.
• Their valid South African ID number.
• Their up-to-date contact details. Alternatively, you can simply request a callback through the 1Life website, and an agent will facilitate the policy update for you.

What happens to my funeral policy if the main member passes away?

If the main member passes away, a 1Life funeral policy remains active for two years under the built-in premium waiver benefit. This feature is designed to give a grieving family financial breathing room. During this two-year period, continuous cover is guaranteed for all remaining members on the plan without the need to pay monthly premiums. Before the waiver period ends, a senior family member (such as a surviving spouse) can seamlessly take over the policy as the new main member.

Can I increase the cover amount on my funeral policy?

Yes. If your current funeral cover amount is under the threshold and is no longer sufficient because of inflation or changing family circumstances, you can apply to increase your sum assured. Speak to your financial adviser or contact 1Life to discuss available options.

How much funeral cover can children get on a 1Life policy?

Funeral cover limits for children depend on their age and the specific policy rules that apply at the time. As children reach key age milestones, higher cover amounts may become available. Review your policy regularly and speak to 1Life or your adviser about updating cover where appropriate.

What additional benefits does a 1Life funeral policy include?

Alongside the primary financial payout, a 1Life funeral policy includes a grocery benefit for the main member and a memorial headstone benefit for members over 14. 1Life also focuses on the long-term financial wellbeing of South African families by providing policyholders with free access to value-added services, including:

• Truth About Money: A comprehensive financial education program.
• Legal Support: Free will drafting services and legal assistance.
• Financial Coaching: Debt management support and counseling.

How often should I review my funeral policy?

You should review your funeral policy annually, or immediately following major life events like marriage, the birth of a child, or a dependent turning 6 or 13. Regular policy reviews are critical for three main reasons:

• Inflation Protection: Ensuring your total cover amount keeps pace with the rising cost of South African funerals.
• Accurate Beneficiaries: Confirming that payout details and listed family members are completely up to date to avoid payout delays.
• Age Milestones: Unlocking higher cover limits as young dependents grow older.

You can review your policy online.