My 1Life policy

My 1Life policy
Find answers to questions about updating your policy details and claiming on your life, disability, dread disease and funeral policies.

It is essential that 1Life Pure Life Cover policyholders take an HIV test. Here’s why.

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Did you know it’s important to review your 1Life policy every year? Use this downloadable checklist to make short work of this year’s update.

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Don’t get caught out by your policy’s exclusions and waiting periods – we show you what they are and when they apply.

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1Life does not offer tax certificates because our product offering offers amounts that are tax-free down the line, which means you don’t get a deduction now.

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Get to know your policy well so that you know what you are covered for and when you can claim. We show you the most important sections of your policy schedule.

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Personal information is valuable and can be used to commit crimes such as fraud and theft. We look at how to protect your personal information and share how we protect your personal details.

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Incorrect beneficiary details on your life and funeral policies can delay claims. Avoid these mistakes and make sure your beneficiaries are paid quickly.

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Get to know your life and funeral insurance policies better. We explain the most common insurance terms.

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When you submit a claim to your insurer, make sure you understand and follow the rules and there should be no problems or delays