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Spring is here and it’s not just your cupboards that need a spring clean. You need to review your 1Life Insurance policy too! Life can change in big and small ways – from growing your family to tying the knot – and your policies need to keep up with those changes. A quick review now will ensure they are up to date and ready when you need them most and that valid claims are paid quickly. We show you how.
Life, disability and dread disease cover
Review policy details
Check that the following details on your policy schedule are correct:
- Your name and ID number
- Contact details and address
- Bank name and account number
- Salary payment date
- Debit order date
Top tip: you can download a copy of your policyholder schedule on the online policyholder portal or WhatsApp service centre.
Review cover amount
Check that your sum assured is still sufficient, taking all your insurance policies, including the cover you may have through your employer, into account. Remember that any life change like marriage, the birth of a child or additional debt could mean that your loved ones need more cover in the event of your death, disability or serious illness.
A change in your risk profile
Please inform us of the following changes:
- You start or stop smoking
- You get a new job
- You are outside of the borders of South Africa for more than 14 consecutive days
- You take up a high-risk hobby or sport for example bungee jumping
Review your beneficiaries (life cover only)
In the event of your death, your sum assured will be paid to your nominated beneficiary or beneficiaries. Please ensure that we have their most up to date contact details. In addition, if you recently married, divorced or remarried, had a child or started caring for a family member, please update your beneficiary details to ensure that the right people will be taken care of.
Top tip: Here's a blog that explains how to add a beneficiary to your life policy
Funeral cover policies
Funeral cover provides the funds you need to give your loved ones the burial they deserve. Keep your policy up to date and review the following on your schedule:
- Check that all your details are up to date, including your name, ID number, telephone and cell number, email address and physical and postal address.
- Check your salary payment date and bank account number.
- Ensure that the amount of cover that you have taken out for each family member is sufficient.
- Ask yourself if there are any additional family members you want to add to the policy.
Check the age of your children as the amount of cover they can have depends on their age. You may want to increase the cover amount as your children get older.
Top tip: This blog explains how to add a member to your funeral policy.
How to update your policies
Login to the online policyholder portal to update your policy, 24/7 and hassle-free!
- View policy details including your sum assured and premium
- Update personal details such as your address
- Manage beneficiaries on your policies
- Request a call back from a 1Life client services agent
- Update your banking details
- Download documents such as your policy schedule
And if you want to chat to a consultant, login to the WhatsApp service centre to request a call me back.
Make an annual appointment to review your policy
A quick policy review today could make all the difference tomorrow for you and your loved ones. Take a few minutes to update your details, review your cover and ensure your beneficiaries are correct. It’s one small task that gives you big peace of mind.
Original article published on: 7th November 2017
Updated on: 31st August 2021
Updated on: 27th August 2025