1Life launched on 14 March 2006 during an unstable time for the life insurance industry. South Africans were demanding more from their insurers and consumer confidence was at an all-time low. 1Life took on this challenge and set out to provide South Africans with affordable, simple and convenient insurance products.
As South Africa's number 1 direct life insurer for 11 years running, 1Life is proudly South African and particularly mindful of the needs of the South African consumer. Our vision is to transform the South African insurance industry into a customer-centric and service-oriented industry that is dedicated to equipping consumers with the financial know-how they need to change their lives and the lives of their loved ones.
Our customer centric approach and culture has led to us being recognised as the winner of the Life Insurance/Savings & Investments category in the 2023 Ask Afrika Iconic Brands and we were also recognised as having the most loyal customers in SA, in the SACSI Index the year before. In 2023 we were listed in the top three life insurers in Ask Afrika’s Life Insurance category, and in 2024 we again won the Icon Brand in Life Insurance/Savings and Investments award.
As one of South Africa's key life insurance companies, 1Life is proudly South African and particularly mindful of the needs of the South African consumer. 1Life has been synonymous with innovation. Not only were we the first truly direct insurance company in South Africa we were also the first to sell life insurance online and on our mobi site. Our list of firsts does not end there. We were also the first life insurer to launch a USSD policy management service for our policyholders and the first and only life insurer to introduce HIV testing via saliva swab instead of blood tests. Our Robotic Process Automation (RPA) ensures funeral claims efficiency, enabling us to make a decision on qualifying claims in as little as 3 minutes.
The 1Life Vantage broker platform was nominated for an innovation award. This platform sought to disrupt the way intermediated sales were done, enabling intermediaries to quote, complete a financial plan, underwrite and issue a policy in under 35 minutes through a fully digitally enabled process.
The expansion of our products and intermediated channels have enabled us to be accessible to all potential customer segments through our digital platforms.
As an employer we are committed to skills development and have a clearly defined, well-implemented empowerment policy. We have a healthy solvency CAR (Capital Adequacy Ratio) and are reinsured by Hannover Re.
We are a registered FSP (Financial Services Provider) and insurer and are 100% FAIS compliant.
Chairperson, Independent Non-Executive Director: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
Chief Executive Officer: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
Independent Non-Executive Director: 1Life Insurance Company Limited
Independent Non-Executive Director: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
Independent Non-Executive Director: 1Life Insurance Limited
Independent Non-Executive Director: 1Life Insurance Limited
Non-Independent Non-Executive Director: 1Life Insurance Limited
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