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Cash payments

1Life has made it easy to pay your premiums using cash at retail stores or via online card transactions and apps. You can use this cash facility for any outstanding premiums, use it to pay in advance or even for bulk payments.

Use this payment method at least 3 days before your normal debit is scheduled to go off or to pay arrears should you miss a payment.

Should you not want to make use of this cash option, the normal debit order will still be processed to give you peace of mind that you & your family are covered.

Pay using the online feature on your mobile or PC

  1. Use the unique payment reference sent to you via SMS after the sale. You have this reference for the rest of your policy lifetime. If you are unsure of your reference number, please call our call center on 0860 10 51 94 to confirm.
  2. Visit https://payat.io/qr/home and enter your reference number.
  3. Select the payment option you want to pay your premium with.
  4. If you want to pay in bulk or advance, please enter the amount only in increments of your premium value. For example, if your premium is R100 then you can only pay R100, R200, R300 etc.
  5. You can only pay up to a max of 12 months in advance.
  6. You will not be able to make any bulk payments if you did not complete your required HIV test (Life insurance clients only)

Pay at these retail stores

  1. Visit any of the below retail stores.
  2. At the teller, provide them with your unique refence number and the value you want to pay.
  3. You must pay your exact premium value.
  4. If you want to pay in bulk or advance, please enter the amount only in increments of your premium value. For example, if your premium is R100 then you can only pay R100, R200, R300 etc.
  5. You can only pay up to a max of 12 months in advance.
  6. You will not be able to make any bulk payments if you did not complete your required HIV test (Life insurance clients only)