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Losing a loved one is never easy, and during that time, the last thing any family should worry about is how to pay for a beautiful send-off. Funeral cover gives you peace of mind, knowing your family will not face financial stress when they need support the most.
South African families trust 1Life Funeral Cover because valid claims are paid within 24 business hours once the correct documents are submitted, so your loved ones can focus on honouring a life, not worrying about expenses. As one of the leading providers of funeral cover in South Africa, 1Life makes it easy to manage your policy online or on WhatsApp at any time, and you can cover up to 16 family members on one policy for up to R50 000 each. Plus, your premiums stay the same for the first 12 months – guaranteed!
Why quick claims matter
Funerals in South Africa often take place within a few days. Without funeral cover pay-outs or quick access to funds, families may need to borrow money, take out loans or rely on relatives to cover funeral expenses. This can add stress and financial pressure at an already painful time.
Even with funeral cover, waiting weeks for a claim to be approved can delay funeral arrangements. Fast claims processing means families can focus on mourning and supporting one another instead of worrying about costs.
1Life understands how urgent funeral cover pay-outs need to be. That is why valid claims are paid in 24 business hours if all required documents are submitted. It is our promise to help make a difficult time easier.
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You can rely on 1Life’s quick-and-easy claims processes
At 1Life Insurance, we believe insurance should not be complicated – and that includes claims. When you make a claim on a 1Life policy, you are supported every step of the way.
A dedicated claims consultant
A consultant is assigned to your family to guide you through the process. They will explain what documents are needed, answer questions and keep you updated.
Simple ways to claim
You can submit funeral cover claims by email, phone or request a call-back if you need help.
Helpful step-by-step guide
We have created an easy step-by-step guide to claiming on a 1Life policy, including required documents, claims timelines and top tips for hassle-free claims. This guide explains the full process in plain language so you know what to expect and how to prepare.
A resolutions officer if you need help
If you ever feel a claim is taking longer than expected, you can speak to a resolutions officer who will assist you.
We are committed to making claims as quick and convenient as possible so your family can focus on what really matters – honouring your loved one.
Why South African families love 1Life Funeral Cover
South African families need funeral cover they can count on. This is why thousands choose 1Life:
Cover up to 16 family members for up to R50 000 each
You can cover your whole family under one policy, including children, parents, siblings and grandparents.
A funeral policy pay-out you can depend on
Valid claims are paid within 24 business hours once correct documents are submitted.
Free benefits to ease your financial burden
Your policy includes:
- A R5 000 headstone benefit
- Repatriation services for all members
- A R6 000 grocery benefit if the main member passes
Premiums fixed for a year
Your monthly premiums will be fixed for the first 12 months.
Manage your policy 24/7
Access and manage your policy using the online policyholder portal or WhatsApp service centre anytime.
Help managing your finances
Free financial education tools and courses from Truth About Money help you make better money decisions.
Continuation option
If the main member passes, the spouse or eldest family member can take over the policy and pay no premiums for two years.
How to get started in minutes
It is quick and easy to buy 1Life Funeral Cover. Choose a method that suits you:
- Get an online quick quote
- Quote and buy online and save 40% on monthly premiums
- Request a call-back and speak to one of our skilled consultants
Whether you prefer doing everything online or getting personal assistance, we are ready to help you.
Who would you choose?
When a loved one passes, you need funeral cover that pays quickly and supports your family with dignity. With fast claims processing, cover for up to 16 relatives, free benefits and online policy self-service tools, 1Life Funeral Cover gives South African families peace of mind when they need it most.
FAQs
How fast does 1Life pay out valid funeral claims?
Within 24 business hours once all required documents are submitted.
Do I need medical tests to buy?
No, medical tests are not required to take out 1Life Funeral Cover.
What documents are needed to claim?
When submitting a funeral cover claim, you’ll need the following documents:
- A certified copy of the death certificate of the deceased.
- A notification of death form (DHA 1663), which you can get from funeral parlours, traditional leaders and police stations.
- The valid identity document of the person logging the claim (the claimant).
- The valid identity document of the beneficiary, as well as their banking details. If the death is unnatural, a completed police report is also required.
Can I buy funeral cover online?
Yes, and you can save 40% on premiums when you buy online.
Can I cover my whole family on one policy?
You can cover 2 spouses, up to 5 children (up to the age of 21) and 9 extended family members including 4 parents or in-laws at an additional cost per member. There must be insurable interest in the person that you are covering under the policy, meaning that there must be a blood or legal relationship with the person you are adding to the funeral policy.