Buy onlineNational Financial Ombud Scheme
The National Financial Ombud Scheme (NFO) is the amalgamation of the banking, long-term insurance, short-term insurance, and credit ombuds. The amalgamation was effective 1 March with industry having 6 months post effective date to update communication to policyholders on the new name of the scheme as well as the contact details of the NFO. The four ombud schemes are divisions within the NFO. NFO’s main purpose, mission, and how it resolves dispute will not differ significantly from the way in which the four existing ombud schemes currently operate.
FSCA Communication 13 of 2024 : Submission of annual financial statements and other statutory returns by Financial Services Providers
The purpose of this communication is to update authorised Financial Services Providers (FSPs) on the manner and process for future submissions of annual financial statements and other statutory returns.
To ensure improved efficiencies, enhanced response times and better tracking and monitoring of submissions, the FSCA will in future only accept electronically uploaded submissions of annual financial statements and other statutory returns by authorised FSPs. This will also assist in eliminating the risk of delayed, overlooked or lost documentation currently encountered with manual and email submissions.