1Life policyholder survey
0860 10 53 40

1Life Policyholder survey terms and conditions

1Life continually optimises its communications channels to effectively reach its Policyholders. As such, we would like to find out more about the channels you regularly use and how we can communicate better with you. By completing our 1Life Policyholder Survey between 16 and 31 May 2018, you can stand the chance to win R3,000 in cash.

  • All 1Life competitions are conducted in accordance with the provisions of the Consumer Protection Act Regulations.
  • Competitions are not open to employees, agencies, prize sponsors or contractors of all business entities within the Telesure Group or any person directly or indirectly involved in the organisation or running of the competition, or their immediate family members.
  • No persons under 18 years of age may enter.
  • The Survey runs from 16 to 31 May 2018 only.
  • The Survey can only be completed by existing policyholders of 1Life.
  • No person may enter the same or any other competition hosted partly or in whole by 1Life within three (3) months of winning the same or any other competition hosted partly or in whole by 1Life.
  • The judges' decision is final and no correspondence will be entered into.
  • This competition is only open to South African citizens.
  • For prize winners, proof of citizenship will need to be presented, either by way of a valid South African Identity document, valid South African driver’s license, or South African passport.
  • For cash prizes, proof of banking details will need to be presented, either by way of an official, stamped letter from the bank, or a stamped bank statement.
  • Prizes other than cash are not transferable, cannot be deferred or exchanged for cash and are not negotiable.
  • If winners do not reside in the province in which the prize must be redeemed, travel and transportation costs will be for their own account.
  • Winners use and accept prizes at their own risk. Any entity within the Telesure Group and the prize sponsors (and/or their respective agencies) cannot be held responsible for any accident, injury, or loss of property experienced as a result of winning, accepting and/or utilising prizes won.
  • Entrants confirm that the necessary consent has been obtained from all the relevant parties with whom their personal details will be utilised for the purpose of entering into this competition.
  • By entering 1Life competitions, entrants agree to adhere to competition rules and regulations, details of which entrants declare themselves conversant with.
  • Any violation or attempt to violate any of the above rules will result in the immediate disqualification of the transgressor.
  • 1Life may disqualify a transgressor for entry into any other 1Life competitions, for a period deemed appropriate by 1Life Management.
  • 1Life and the prize sponsors reserve the right to cancel the competition at any time, if deemed necessary in their opinion, and if circumstances arise outside of their control and shall not be liable in anyway whatsoever to entrants in such event for any cause or action whatsoever.
  • Upon entering the competition, participants in the competition understand and agree that in order to participate in the competition, 1Life may collect and use personal information about participants. This personal information may include but is not limited to a participant’s names, contact details and images. Personal data, which participants provide when they enter the competition, may, be used for future marketing activities by 1Life unless you notify 1Life that you wish to opt out of receiving such marketing communications or allowing 1Life to make use of your images in its marketing activities.
  • 1Life reserves the right to alter rules or prizes at their own discretion. Such altered rules and prizes shall become effective immediately after being altered or on such date as may be determined by 1Life. No entrant shall have any recourse against 1Life as a result of the alterations of the rules or prizes.
  • 1Life will make every reasonable effort to deliver the prize described in the promotion's publicity, but cannot accept responsibility if the prize differs in whole or part from that advertised. Similarly, prize values quoted may differ from the actual value of the prize.
  • 1Life Insurance Ltd shall not be held responsible for:
    • Lost, late, delayed, misdirected, unintelligible or incomplete electronic mail.
    • Telephonic, electronic, hardware or software program, network, internet or computer malfunctions, failures, or difficulties.
    • Errors in transmission, and any condition caused by events beyond the control of 1Life Insurance Ltd which may cause the promotion to be disrupted or corrupted.
    • 1Life Insurance Ltd shall not be held responsible for entries not received in the event of participants not successfully completing the entering mechanism provided.
  • Please allow 4-6 weeks for delivery of prizes.